Knowledge Base

Email Deliverability in cPanel

  • Access the Email Deliverability Tool
    • Log in to your cPanel account.
    • In the Email section, click Email Deliverability.
    • You’ll see a list of your domains along with the status of their mail-related DNS records.


  • Review the Email Deliverability Table - The table lists each domain and shows:
    • Domain – the domain name or subdomain.
    • Email Deliverability Status – indicates whether the records are valid or have problems.
    • Repair / Manage options – to automatically repair or manually manage the DNS records for that domain.


  • Repair or Manage a Domain
    • Repair Option
      • If the system detects a problem, click Repair. The interface will suggest corrections and apply them if the server controls the DNS zone.
    • Manage Option
      • DKIM — Set up or view DomainKeys Identified Mail records for the domain.
      • SPF — Set up or view Sender Policy Framework records that define which servers may send mail for your domain.
      • Mail HELO / PTR / rDNS (if shown) — Verify that your mail server’s hostname and reverse DNS align correctly.

You can copy suggested TXT record values if your DNS is hosted externally.

 

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