Knowledge Base

Download WordPress Files from Old Host (FileZilla)

What to copy (important)

  • Entire WordPress root (usually public_html or www), especially:

    • wp-content/ (themes, plugins, uploads) — critical

    • wp-config.php

    • .htaccess (hidden file — controls permalinks)

    • wp-admin/, wp-includes/, top-level PHP files (index.php, etc.)


Steps — Download with FileZilla

  1. Install FileZilla (or open it).

  2. Connect to the old server

    • Host: ftp.yourdomain.com or server IP

    • Username: your cPanel/FTP user

    • Password: your FTP password

    • Port: 21 (FTP) or 22 (SFTP) — Use SFTP if available for security.

  3. Enable showing hidden files (so .htaccess is visible)

    • In FileZilla: Server → Force showing hidden files.

  4. Navigate to the WordPress document root (e.g., /public_html/your-site/).

  5. Select all files/folders and download to a local folder on your computer.

    • Wait for the transfer to complete. Use the Transfer Queue to monitor progress.

  6. Verify downloaded content — check that wp-content/uploads, themes, plugins, wp-config.php and .htaccess are present.

Tips

  • For many small files or large uploads, SFTP + compression or SSH rsync is faster and more reliable. Ask Thamara for support if you want assistance.

  • If FileZilla disconnects, retry or raise timeouts: Edit → Settings → Connection → Timeout.

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