How to Import and Export Emails in Roundcube

• Accessing Roundcube Webmail

◦ Log in to your Thamara.Cloud control panel or webmail portal.
◦ Select Roundcube as your preferred webmail application.
◦ Once loaded, your inbox and folders will appear on the left-hand side of the screen.

OR Log in to your webmail portal.

• Exporting Emails from Roundcube

Roundcube allows you to download single messages, multiple messages, or entire folders for backup or migration.

• Export a Single Email Message
  ◦ Open the email you want to export.
  ◦ Click the More menu (three-dot icon) at the top of the message window.
  ◦ Select Export (.eml).
  ◦ The file will download to your computer in .eml format.

• Export Multiple Email Messages
  ◦ In your message list, select multiple emails (hold Ctrl or Shift while clicking).
  ◦ Click the More menu and select Export (.eml).
  ◦ Roundcube will generate a .zip archive containing all selected messages.
  ◦ Download and extract the ZIP file to access individual message files.
  
  
• Export an Entire Folder
  ◦ In the folder list, select the mailbox folder you want to export (for example, Inbox or Sent).
  ◦ Click the gear icon (folder actions) at the bottom of the folder list.
  ◦ Choose Download folder.
  ◦ The folder will be downloaded as a ZIP file containing all the emails from that folder.
  
  
• Importing Emails into Roundcube

If you have previously exported emails or received .eml or .zip files from another system, you can import them directly into your mailbox.

• To Import Email Files
  ◦ In Roundcube, open the folder where you want to import messages (for example, Inbox or Custom Folder).
  ◦ Click the gear icon at the bottom of the folder list and choose Import messages.
  ◦ Select the .eml or .zip file from your computer.
  ◦ Roundcube will upload and add the messages into the selected folder.

• Then browse to select the file

Important: Importing large mail archives may take several minutes, depending on file size and internet speed.

• File Formats and Compatibility
  ◦ Individual messages are saved as .eml files.
  ◦ Multiple messages or folders are exported as .zip archives.
  ◦ These files are compatible with most mail clients such as Outlook, Apple Mail, and Thunderbird.

Summary