Knowledge Base

How to Create and Manage FTP Accounts in Plesk

How to Create and Manage FTP Accounts in Plesk

  •  Log in and Open FTP Settings

    ◦ 
    Log in to your Plesk Panel using your Thamara Cloud account.

    ◦ From the left sidebar, go to Websites & Domains and select the domain you want to manage.

    ◦ Once inside the domain’s Dashboard, scroll to the Files & Databases section and click on the FTP icon.



  • Add a New FTP Account
    ◦ 
    On the FTP Accounts page, click “Add an FTP Account.”

  •  Fill in FTP Account Details

    ◦ Enter the required information for the new FTP account:

         ◦ FTP account name → create a username for this FTP user.

         ◦ Home directory → choose which folder this user can access (default is /httpdocs).

         ◦ Password & Confirm password → set a strong, secure password.
  • Once completed, click OK to create the account.

  •  Manage Existing FTP Accounts

    ◦ Option 1: Remove an Account

         ◦ From the FTP Accounts list, tick the checkbox beside the account you want to remove.

         ◦ Click the Remove button at the top.

  •  Edit an Account

    ◦ Here you can:

         ◦ Change the password

         ◦ Adjust the home directory
  • When done, click OK or Apply to save changes.

  • Connect Using an FTP Client (Optional)

Once your FTP account is created, you can connect using any FTP client such as FileZilla.
     ◦ Open your FTP client (e.g., FileZilla).

     ◦ Enter the following details:

         ◦ Host: your domain name (e.g., example.com)

         ◦ Username: your FTP account name (e.g., example@example.info)

         ◦ Password: the password you created

         ◦ Port: 21 (default FTP port)

         ◦ Click Connect.

 

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