Knowledge Base

How to Track Email Delivery in cPanel

How to Track Email Delivery in cPanel

Step 1: Log in to cPanel

  • Open your web browser, Go to your cPanel login page.

Step 2: Open Track Delivery

  • From the cPanel dashboard, scroll down to the Email section.
  • Click on Track Delivery.



Step 3: Search for Emails

  • Enter one or more search criteria:
    • Sender email address
    • Recipient email address
    • Date range
  • Click Run Report to view the results.



Step 4: Review Delivery Status

Each email will show a delivery status:

  • Delivered
    The email was successfully sent and received by the destination server.
  • Deferred
    The email delivery was temporarily delayed. The server will automatically retry sending it.
  • Failed
    The email could not be delivered due to an error such as an invalid address, server rejection, or configuration issue.
  • In Progress (if shown)
    The email is still being processed by the mail server.



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