Knowledge Base

Email Disk Usage in cPanel

allows you to manage and remove messages to free up mailbox storage. To delete messages in your Thamara account, follow these steps:

  • Log in to your cPanel.

  • In the Email section, click on Email Disk Usage.

  • Choose the email account from the Account dropdown menu.

  • Use the available tools to locate messages:

    • Search: Use the search box to find specific mailbox names.

    • Mailboxes Table: Displays a list of mailboxes with the following details:

      • Mailbox Name — The name of the mailbox.

      • # of Messages — Total number of messages in the mailbox or folder.

      • Disk Usage — Storage used (Bytes, KB, MB, or GB).

      • Actions — Available actions for each mailbox.



  • Click Manage next to the desired mailbox.

  • Select the appropriate option from the Messages to delete menu.

  • Click Delete Permanently to remove the selected messages.

Note: Deleted messages cannot be recovered. Make sure to review the selected mailbox and deletion option carefully before proceeding.

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