Protect Your Account and Data

Always be cautious with emails that:

• Use a generic greeting like “Dear Customer” instead of your name.

• Ask you to click a link or enter details on a website other than thamara.cloud.

• Claim you must make a payment, renewal, or verification immediately.

• Contain spelling or formatting errors.

• Come from an email that doesn’t end in @thamara.cloud.

Legitimate emails from Thamara Cloud will always come from our verified domain — for example:
no-reply@thamara.cloud, billing@thamara.cloud, or support@thamara.cloud.

If you ever doubt an email, log in directly to your dashboard at https://thamara.cloud to verify your account status instead of clicking email links.

Example of a Phishing Email (For Awareness)

This is an example of a fake renewal email that’s been reported by users.
 Do not click any links in similar messages — this example is for training only.

 Why This Email Is Fake

• The sender address is not from @thamara.cloud.

• It uses a generic greeting (“Dear Customer”).

• The link doesn’t lead to https://thamara.cloud.

• It creates urgency and fear (“within 24 hours”) — a classic phishing tactic.

• The domain name in the link looks unrelated or suspicious.

 What To Do If You Receive a Suspicious Email

1. Do not click any links or attachments.

2. Check the sender domain carefully.

3. Log in directly to https://thamara.cloud to verify your account.

4. Forward the message to our Security Team for review.

5. Delete the email from your inbox after reporting.

Report a Scam or Suspicious Message

• If you receive an email or message that looks suspicious, report it immediately to our Security Team. By doing so, you help us
• Report to: [contact@thamara.cloud]
• Response time: within 24 hours on business days
• What we do: Investigate, alert users if needed, and block known malicious domains or senders.

 Thank you for helping keep the Thamara Cloud community safe and secure.