Knowledge Base

How to Manage Team feature in cPanel

To add a Team User, perform the following steps:

1 - Open cPanel (yourdomain/cpanel).

2 - Click on (Manage Team) from Preferences section.

3 - Click Create Team User.

4 - Enter the user’s Full Name.

5 - Enter the Username for login.

6 - Enter and confirm the password, or allow the user to set their own password (if available).

7 - Assign a Role (Optional).

You can select from:

  • Administrator – Full access (except Manage Team and certain account owner settings).
  • Database – Access to database management tools.
  • Email – Access to email-related features.
  • Web – Access to website-related tools (WP Toolkit, Sitejet, statistics, etc.).

You can assign roles to a maximum of 7 team users.

8 - Enable the required Services (Email, FTP, Web Disk).

9 - Click Create.

  • Roles

    • Administrator (Includes access to most cPanel features except Manage Team and certain account-owner settings.)
    • Database (Allows access to MySQL databases, phpMyAdmin, Database Wizard, and related tools.)
    • Email (Allows management of email accounts, mailing lists, and email routing.)
    • Web (Allows access to website tools such as WP Toolkit, Sitejet Builder, Redirects, Bandwidth, and statistics (Awstats, Analog Stats, Webalizer).)
  • Services

    • Email (Enables email access for the Team User. You can define a storage quota or set it to Unlimited (if permitted by hosting provider).)
    • FTP (Allows the Team User to access website files via FTP. You can define a quota and set a home directory (if supported).)
    • Web Disk (Allows file management through Web Disk with Read-Write or Read-Only permissions. Digest Authentication may be required for certain Windows versions over non-SSL connections.)
  • Edit Team User

To edit a Team User, perform the following steps:

1 - Open cPanel (yourdomain/cpanel).

2 - Click on (Manage Team) from Preferences section.

3 - Click Edit for the Team User you wish to manage.

You can modify the following:
Full Name – Password – Assigned Roles – Enabled Services – Account Restrictions

4 - Click Save.

  • Suspend Team User

To temporarily block a Team User:

1 - Open cPanel (yourdomain/cpanel).

2 - Click on (Manage Team) from Preferences section.

3 - Click Suspend next to the user.

To restore access, click Unsuspend.

Suspended users with roles still count toward the maximum allowed role users.

  • Delete Team User

To delete a Team User, perform the following steps:

1 - Open cPanel (yourdomain/cpanel).

2 - Click on (Manage Team) from Preferences section.

3 - Click Delete for the user you want to remove.

4 - Confirm the deletion.

This action cannot be undone. Deleted users will not count toward the role limit.

 
Please rate this article to help us improve our Knowledge Base.

0 0